APD Behavior Support Toolkit

Below is information for Behavior Support Service (BSS) providers and APD Behavior Consultants working in an organization to complete comprehensive Person Centered Evaluations and Behavior Plans using the principles of Positive Behavior Support.

Options for data and other tools to  conduct Person Centered Evaluations and Behavior Plans

Activities Sample Tool

  • Person-centered tool designed to gather information about interests and preferred activities during the behavior assessment process. Activities in this inventory tool may be ones the individual currently engages in or has in the past. They may also be ones they would like to learn or do in the future.

Behavior Data Tool

  • This data tool uses the “Competing Behavior Pathway” as a format for recording difficult behavior occurrences. The Behavior Consultant may give it to caregivers to obtain consistent recording for the target behavior, setting events, and outcomes.

Behavior Data Tool Sample

  • A completed sample to demonstrate the use of the “Behavior Data Tool”.

Behavior Narrative Data Tool

  • This data tool uses a narrative “story” manner for caregivers to document difficult behavior occurrences. This approach uses a method similar to case or progress notes and is easy for caregivers to use.

Behavior Weekly Scatter Plot Data Tool

  • This data tool counts behavior occurrences in a time chart to pinpoint any particular time of day where difficult behavior is most likely to occur and not occur.

Client Interview Tool

  • Tool designed to gather information directly from the individual through interviews. Some individuals will be able to answer the questions while other individuals may have dementia, cognitive impairments, or mental health issues where their verbal answers will reflect a unique view of the world, i.e. delusional, unrealistic, as if the person is living in the past, etc. This information is also relevant to determine what is important to the individual. In addition, information about how well the individual communicates with those around them can be obtained.

Incident Report Review Tool

  • Data tool designed to analyze available incident reports concerning the individual the Behavior Assessment is conducted for.

Staff and Caregivers Guided Interview Tool

  • Data tool used by the Behavior Consultant to structure interviews with staff, family, and caregivers for the Behavior Assessment.

Step By Step Guides to Behavior Support

Guides to assist with development of Person Centered Evaluations and Behavior Plans

Behavior Process Overview

  • Written description of Behavior Assessment and Planning Process. This description is useful as supplemental reading for the individual, their family members, caregivers, and administrators to know more about the Behavior Planning Cycle they are taking part in.

Describing Behavior in Clear Terms

  • Guide to developing the Behavior of Concern in clear “behavioral” terms to aid in comprehensive Behavior Assessment.

Getting Started – The First Visit

  • Guide for a Behavior Consultant to start a new referral through the initial steps.

Guide to Teaching the Behavior Plan

  • The steps for sharing, coaching, and teaching a Behavior Plan in two parts: 1) initial small/large group training and 2) individual caregiver training.

Helpful Hints Behavior Planning Cycle

  • Guide for Behavior Consultants to assist in development of a comprehensive Behavior Assessment through Behavior Plan including implementation and review.

Person Centered Planning- TO FOR

  • A guide to understanding Person Centered Planning in reference to what is important “to” the individual receiving care and what is important “for” the individual in regard to health and safety issues. A balance has to be developed to provide balanced support to the individual.

Step by Step Behavior Planning Cycle

  • Quick reference guide to Behavior Assessment, Behavior Plans, implementation, and review.

Summary Statement to Strategies Tool

  • Planning tool used to develop support strategies from the results of the Behavior Assessment.

Best Practices in Behavior Consultation

Below are resources developed to provide tips and technical assistance to Behavior Consultants.

Strategies to Reduce Stress and Agitation in Clients

  • Guide for Behavior Consultants with strategies of stress management for individuals receiving support.

 The Power of Personal Boundaries

  • Resource paper for caregivers to help maintain perspective when working with individuals that have challenging behavior in which personal boundaries are often broken.

When Falls Become a Behavior of Concern

  • Decrease fall risks through modifications in the environment and regularity of contact by caregivers.

Caregiver Stress Management

  • List of ideas to assist caregivers with on-the-job stress in managing difficult behavior in the individuals they provide support for.

Enhancing Communication

  • Overview of what communication is and how to build supportive communication between individuals receiving care and caregivers.

Getting Past the Power Struggle

  • Power struggles create distance and hostility in caregiver relationships with individuals receiving care. This guide describes support strategies to develop relationships free of power struggles and create feelings of safety and trust.

Glossary of Terms

  • Quick guide to common terms used in Behavior Assessment and Behavior Plans.

Meaning of the Behavior Matrix

  • Reference guide to the unspoken need or desire a specific behavior may be communicating in place of words.


  • List of possible resources and links for further information related to support for seniors and individuals with disabilities. The resources listed here are not ‘all inclusive’ of information available nor are they included as an endorsement of that source.

Program Development Materials

Options for Behavior Support Service Providers to organize and conduct Behavior Supports Services

Sample Behavioral Consultant Job Description

Behavior Support Services Practice Standards