Success Stories

Positive Results

Just wanted to let you know that one of my communities was having a very challenging issue with a resident that was refusing care.  This resident has so many diagnosis that they do not even fit on the MARS sheet!  She also has several mental health diagnosis, which really challenged me.  I wasn’t really sure how to work with her psychosis and the part it played in her refusal of care.  Her refusal of care was putting her at great risk of being moved out of the community, and also creating life threatening health issues.  I began the process of developing a behavior plan and after the first session with some key staff discussing what has worked, what hasn’t etc. they were so excited that they went ahead and tried some of the things that we had discussed and they worked beautifully!  …. This resident is now performing the care herself with supervision, rather than fighting and refusing care.  Her quality of life has been greatly improved and the staff are thrilled with the increased quality of health the resident is having as well.  I just wanted to pass along a very positive result of all your training and mentorship!  YEA YEA YEA  Thanks.

Cris Taylor
Grayco LLC

Thoroughly Recommended

I completed the OTAC Positive Behavior Support Mentorship Program in September 2013. I learned a great deal from the entire process. I worked with a young woman who had recently transitioned to a new adult foster home. She had a history of significant behavior supports in her former foster home. Through the help of my [OTAC] mentor, I was able to develop an FA/BSP for this woman. She has done very well, and in fact the BSP was discontinued 2 months ago, as it was no longer needed. Through this process, I became aware of how important environment is for each individual and also the importance of individualized supports. This program opened my eyes to what the individual is attempting to communicate through behaviors. People need to feel that they are understood, and supported to be successful in any environment. The mentorship program has given me the skills I need to support individuals and families in our region. I felt supported and encouraged every step of the way, and I thoroughly recommend this program for others seeking to develop their behavior support skills.

Denise Porter
Easter Oregon Regional Crisis Program