Understanding Communication – Hello, Hello, Can You Hear Me Now?


Understanding communication is necessary to understanding our and others’ behavior, including behavior that is problematic or challenging. The following article is about understanding and evaluating different styles of communication and contains information about communication patterns, responding to challenging behavior and assertive communication exercises.

Target audience: people who support people with I/DD

http://www.otac.org/wp-content/uploads/2012/04/Understanding-Communication.pdf